Office: (828)-570-5888 Leasing : (828)-624-4577 Maintenance (828)-446-1426
1269-C 16th Street NE, Hickory, NC 28601
tyler@musthaverealestate.com

Professional HOA Management That Fits Your Board

Empower your neighborhood association with flexible management options, financial accountability, and transparent vendor coordination. We handle the administrative burdens so your board can focus on strategic community leadership.

Three Levels. One Professional Team.

Every homeowners association operates under a unique set of demands and community dynamics. We believe that your elected board should retain absolute choice over how much operational responsibility to keep and how much administrative weight to pass over. Must Have Real Estate provides scalable tiers of support designed to complement your existing capabilities, protect your baseline fiscal health, and maintain community harmony.

Financial Administration

Comprehensive fiscal oversight designed for independent boards that wish to handle their own daily physical operations.

  • Timely Dues Collection
  • Professional Bookkeeping
  • Accurate Monthly Financial Reports
  • Active Delinquency Management
View Financial Plans

Administrative Management

An elevated tier of organizational support that balances fiscal tracking with regular meeting logistics and structured community outreach.

  • Full Financial Administration Included
  • Meeting Minutes Documentation
  • General Board Communication Setup
  • Violation Notice Administration
View Administrative Plans

Financial Administration

The elected Board retains total direct responsibility for finding, vetting, and managing all third party service vendors.

Administrative Tier

The elected Board retains total direct responsibility for finding, vetting, and managing all third party service vendors.

Full-Service Management

Must Have Real Estate takes on full coordination duties, acting as the primary point of contact for all third party service vendors.

Less Vendor Management for Your Board. More Support for Your Community.

Competitive Bidding

We acquire and analyze multi-vendor price proposals to ensure your community receives institutional trade pricing for all structural improvements and seasonal care.

Vendor Coordination

Our management office acts as the dedicated operational shield, field checking all incoming contractor performance and approving complete work orders.

Project Support

We supply operational oversight for large scale infrastructure demands, preserving your capital layout and monitoring structural milestones.

Board Control

Your directors keep final decision making authority on all selections, allowing you to govern effectively without absorbing daily operational stress.

Clearer Financial Management for Your Association

Sustained real estate valuation relies on complete fiscal transparency and forward looking capital allocation. Our specialized accounting framework keeps your community association liquid and fully accountable. We manage the automated deployment of monthly dues collection portals, maintain clean real-time financial tracking systems, and distribute comprehensive ledger reporting suites to your board members every month.From structured multi-year budget planning to professional delinquency management routines, we eliminate fiscal ambiguity. Our team handles late payment alerts, coordinates legal filings where necessary, and maintains pristine historical records to ensure total financial stability during auditing cycles.

Give Your Board More Time to Lead

Elected board members often struggle with administrative fatigue due to the high volume of daily neighborhood correspondence and logistical tracking. We resolve this friction by managing all corporate communications, structuring annual board meetings, and tracking specialized assessments seamlessly. Our team oversees complex capital planning milestones to keep your long term infrastructure healthy and insulated against surprise structural emergencies.By organizing routine insurance policies, verifying coverage accuracy, and handling external vendor compliance checks, we insulate your board from liability. We manage compliance notifications cleanly so that your directors can step back from personal enforcement disputes and focus on high-level community asset enhancements.

Financial Administration

Starting at 10 percent of gross operational baseline.

Administrative Management

Starting at 12.5 percent of gross operational baseline.

Full-Service HOA Management

Starting at 15 percent of gross operational baseline.

Pricing percentages are computed based on the specific total unit count, property classification metrics, and the historical structural condition of the community assets. Final fee determinations are issued exclusively following formal contract evaluations.

ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.8167 reviews
4.8Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent167 reviews
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Dae'Shanice Harris profile picture
Dae'Shanice Harris
12 days ago
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Fast application process. The move in process was smooth, company is very helpful.
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Mark Buchanan profile picture
Mark Buchanan
12 days ago
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Taylor was extremely helpful and very friendly thru out the entire process would highly recommend must have real estate to anybody looking for their next place to rent !!
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Tiffany Barkley profile picture
Tiffany Barkley
12 days ago
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Taylor has been a blessing from the very beginning, she made sure to help us all she could and made the process go quickly and smoothly! She truly is a life saver!
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Marzz profile picture
Marzz
21 days ago
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Great experience with Must Have Real Estate. Everyone was friendly and professional. I appreciate their time and effort and would definitely recommend giving them a try!
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Alana Shelton profile picture
Alana Shelton
26 days ago
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My family of 7 people and 5 pets arrived in Hickory from Texas on a Wednesday. Taylor found us a house on Thursday and we moved in Friday. We thought it would be impossible to find a decent place to rent but Taylor went out of her way to help us. We couldn't be happier. Thank you Taylor!
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Wyatt Jean profile picture
Wyatt Jean
29 days ago
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Just got a property here for me and my close friend. I had a great experience working with Taylor and the property has been a blessing for us. 10/10 from me and highly recommend this company to anyone looking to rent or rent to own.
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Renee Autrey profile picture
Renee Autrey
41 days ago
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I TALKED TO TAYLOR NELSON OVER THE PHONE ABOUT WHAT I WANTED IN A RENTAL APARTMENT. SHE KNEW I NEEDED HANDICAPPED ACCESSIBILITY, MUST BE IN THE COUNTRY, EXCELLENT NEIGHBORHOODS, AND THE MOST IMPORTANT WAS TO BE CLOSE TO MY GRANDBABIES. SHE PROMISED SHE WOULD FIND THE PERFECT ONE AND SHE DID JUST THAT. I ABSOLUTELY LOVE MY LITTLE APARTMENT. ITS IN THE COUNTRY, I HAVE ONLY ONE 3 INCH STEP TO GET IN THE HOUSE AND BEST OF ALL ONLY 6 MINUTES FROM MY BABIES. OH AND THE NEIGHBORHOOD IS 1 IN A MILLON. TAYLOR WENT ABOVE AND BEYOND MY EXPECTATIONS!! IF YOU EVER NEED A RENTAL OR TO BUY A HOME CONTACT TAYLOR NELSON. SHE IS THE BEST OUT THERE AND THE ONE THING SHE DOES HAVE THAT MOST PEOPLE DONT IS A HEART AND SHE ACTUALLY LISTENS TO WHAT YOU WANT AND WHAT YOU CAN AFFORD. THANKS TAYLOR, YOUR ARE THE BEST❤️❤️❤️
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Alex Sanders profile picture
Alex Sanders
43 days ago
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Kind people. Work with you when talking to them
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Anhee Jang profile picture
Anhee Jang
44 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Was quick and easy to get an apartment, due to my job location.
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Danny Lin profile picture
Danny Lin
55 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Taylor was great working with me every step of the way and communicated effortlessly through out the process I needed a miracle and she made it happen I am truly grateful for the service she provided
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Speak With a Local Property Manager

Get expert guidance tailored to the Hickory rental market. Our local property managers are here to answer questions, review your property, and help you decide the best next steps.

Our Service Areas

Hickory

Lenoir

Newton

Conover

Lincolnton

Charlotte

Gastonia

Belmont

Mount Holly

Dallas

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Kings Mountain

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Frequently Asked Questions About HOA Management (FAQ's)

Does our HOA Board lose its decision-making power if we hire a management company?

Not at all. Your elected HOA Board retains total executive authority, legal control, and final veto power over all community decisions, policy changes, and budget approvals. Our role as your management partner is purely executive and administrative. We handle the time-consuming daily operations, vendor coordination, and paperwork, acting strictly under the direct guidance and instructions of your Board.

How does Must Have Real Estate handle late or delinquent HOA dues?

We implement a highly structured, professional collection process that minimizes delinquency rates while maintaining community harmony. Our accounting system automatically flags late payments, applies pre-approved late fees, and distributes formal delinquency notices. If a homeowner remains non-compliant, we handle the administrative progression up to coordinating with your association attorney to issue formal liens or legal filings in strict accordance with your community bylaws.

Can we transition to your management services in the middle of our fiscal year?

Yes, we regularly onboard communities mid-year without disrupting ongoing operations or ongoing projects. Our onboarding team takes care of the entire historical data transition. We securely migrate your financial records, homeowner databases, architectural request logs, and current vendor contracts into our centralized cloud portal, ensuring a seamless experience for both the Board and the residents.

How are maintenance emergencies handled outside of normal business hours?

We manage an active emergency maintenance dispatch line available 24 hours a day, 365 days a year. If an urgent community issue arises after hours, such as a major water main break, clubhouse electrical failure, or fallen tree blocking common roads, residents can report it instantly. We immediately dispatch pre-vetted, licensed local contractors to secure the asset, and the Board receives an automated incident report on the owner portal.

What is the process for requesting a formal HOA management proposal?

Requesting a proposal is straightforward and completely confidential. Click the Request a Proposal button on this page to share your basic community details, such as unit count and current management pain points. Our team will review your request, perform a preliminary assessment of your community profile, and schedule a brief consultation to deliver a fully customized operational blueprint and transparent pricing outline for your Board to review.