Commercial management built around your property
Must Have Real Estate LLC provides commercial property management from our main office in Hickory, North Carolina. We begin with your property, existing leases, tenant needs, and operating responsibilities to determine the right scope of support.
Start with the details that matter
Commercial properties can have very different responsibilities for owners and tenants. Before taking over, we review the existing records and clarify who handles maintenance, common areas, account administration, and communication.
Tenant communication
We handle routine tenant questions, communicate about property issues, and follow up on open items. Decisions requiring owner approval follow the responsibilities established in your management agreement.
Rent and account administration
We manage property accounts, collect rent and applicable fees, reconcile financial records, and follow up on outstanding balances. Lease-specific billing and expense reconciliations are handled within the agreed management scope.
Maintenance coordination
We receive maintenance requests, coordinate vendors, track open work, and communicate with owners about approvals and progress. Owner and tenant responsibilities follow the leases and management agreement.
Owner reporting
We provide financial reporting and access to property records so you can review income, expenses, and outstanding items. Reporting and communication expectations are established during onboarding.
What to send us
- Property address and type of commercial space.
- Number of units and current occupancy.
- Existing leases and any owner or tenant maintenance responsibilities.
- Current vendors, open work, and known property issues.
- Your priorities and proposed management start date.
Hickory and surrounding service areas
We work in communities across Catawba, Caldwell, Alexander, Burke, Iredell, and Lincoln counties, with service also available in Charlotte. Review our service areas and contact us to confirm the fit for your commercial property.
A clear transition
We review the proposed scope, identify missing records, agree on responsibilities, and coordinate the handover before changing tenant contact or payment instructions.
Contact our property management team or call (828) 570-5888.
Explore residential property management, HOA management, or meet our team.
